Medical Check In - Lobby TV Setup

Add a custom lobby TV display to your check in system for customers to see where they are in line.

Connect a Smart Series TV

While many TVs will work we suggest the LG Smart Series TV.

  • Connect the LG Smart TV to your WiFi
  • Temporarily Connect a keyboard to the USB port
  • From the Main Menu, Open the internet Browser
  • Connect to https://www.medicalcheckin.com/login/tv/?s=SYSTEMID
    • (insert your systemid)
  • Set to Full Screen

The display will automatically refresh every 10-15 seconds

Running the lobby TV through a PC connection

You can also connect any TV using a PC connected to the HDMI port

Make a shortcut on the PC to this link and run it

"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --kiosk www.medicalcheckin.com/login/tv/?s=SYSTEMID --edge-kiosk-type=fullscreen

Medical Check In TV display settings

Setup the TV options

Go to Main Menu->Configuration

  • TV Title
    • Shown at top of the TV Display. Usually company name.
  • TV Order
    • List of names in descending or ascending order
  • Show ticket number
    • If your kiosk is using the ticket printer this will show the number instead of a name.
  • Only Show last 4 of Phone
    • This is a feature meant to allow staff to call a person by the last 4 numbers of their phone number instead of their name.
  • Show Estimate Wait time
    • The average time between check in and acknowledge. Be careful as people will expect to be served in this amount of time.
  • Wait Message
    • The message shown after check in and before acknowledge.
  • Ack Message
    • The message shown after clicking acknowledge
  • TV Font Size
    • Allows all text to be resized on the TV
  • Rotate TV
    • Allows for the TV to be physically rotated to a portrait mode. Allows more entries to be listed on the screen.